what is your return policy?
items may be returned within 7 days of delivery in the original condition they were sent in (stain/odor free and sanitary seal in place) for a full refund/exchange. once your return has been approved and processed, you will be refunded in the original form of payment. all returns are subject to inspection- items that have been worn, soiled, altered or damaged in any way are not eligible to return.
are sale items eligible for return?
items marked as final sale are not eligible for return or exchange.
how do I return my order?
to initiate your return, please email email@example.com the following:
• clear image of product and sanitary seal attached
• order number
• reason for exchange/return
please allow 24 to 48 hours to receive a return label. once return label is sent, item must be shipped to meraeke in its original packaging within 3 days.