return policy

what is your return policy?
items may be returned within 7 days of delivery in the original condition they were sent in (stain/odor free and sanitary seal in place) for a full refund/exchange. once your return has been approved and processed, you will be refunded in the original form of payment. all returns are subject to inspection- items that have been worn, soiled, altered or damaged in any way are not eligible to return.

are sale items eligible for return?
items marked as final sale are not eligible for return or exchange.

how do I return my order?
to initiate your return, please email the following:
• clear image of product and sanitary seal attached
• order number
• reason for exchange/return

please allow 24 to 48 hours to receive a return label. once return label is sent, item must be shipped to meraeke in its original packaging within 3 days.

Meraeke LLC reserves the right to reject the returns of goods which are not returned in accordance with our Returns Policy.

Please note: exchanges/returns may take up to 14 days for completion. 
meraeke will issue a return label for all domestic US returns.
all international returns are responsible for shipping the returned item/ items to the address provided. we will not take responsibility for lost returns.