FAQ

you got questions, we got answers.

 

how can i contact meraeke?
for support, please contact
hello@meraeke.com
allow 1-2 business days for response.

 

how do i know what size to order?
please refer to our size chart and measurements on the 'size' link on our page. the models size will also be listed with each item to provide visual context.

 

can i change/cancel my order once it has been submitted?
we have a no cancellation policy, but, if you would like to make changes, please send an email including the details of the order and desired changes to hello@meraeke.com asap. we will always do our best to accommodate your request. however, this may not always be possible.

 

what is the processing time once i place my order?
please allow 3-5 business days to process and ship the order. 

 

when will i receive my tracking number?
a shipping confirmation email will be sent to you as soon as the order has shipped. this will include the the tracking number.

 

do you ship internationally?
yes, please allow for additional transit time on international orders.



do you offer free shipping?
free shipping is available on domestic orders over $150 and international orders over $250.

 

how do i care for my meraeke swimwear?
hand wash in cold water and lay flat to dry in shade.